Privacy Policy

What Information We Collect

We may collect the following information when you place an order, make an enquiry, or sign up for updates:

• Name

• Email address

• Phone number

• Billing and delivery address

• Signature (if required for delivery or consent)

• Payment details (processed securely via third-party platforms)
   

How We Use Your Information

Your information is used solely for the purpose it was provided. This may include:

• Responding to enquiries and customer service requests

• Processing and fulfilling orders

• Keeping internal records for accounting and compliance

• Notifying you of new products, events, or updates if you’ve opted in to hear from us

We never sell or share your personal data with unrelated third-party organisations. We only share data with trusted service providers essential to running our shop (see below).
 

Marketing Consent & Your Rights

If you sign up for email updates, we’ll only send you messages with your consent. You can withdraw your consent at any time by:

• Clicking the "unsubscribe" link in any of our emails

• Updating your email preferences

• Contacting us directly at almacarastudio@gmail.com

You may also request a copy of the personal data we hold about you or ask for it to be corrected or deleted at any time.
 

Data Retention

We retain enquiry and order records indefinitely for accounting, legal compliance, and to improve customer experience. This is in line with our legal bases of legitimate interest and contract.
 

To request access to or removal of your data, please email: almacarastudio@gmail.com

​

Third-Party Services & Platforms

We use a small number of trusted platforms to help us run our shop securely and smoothly:

Website & E-Commerce Hosting

• Our site is hosted on Wix.com, which securely stores your data on servers protected by firewalls.

• View Wix’s full privacy policy here

Payments

• Card payments are processed via Wix Payments and iZettle (by Zettle/PayPal) for in-person and online transactions.

• Both platforms comply with PCI-DSS security standards to ensure safe handling of your payment information.

• View iZettle’s privacy policy here

Analytics

• We use Google Analytics to understand how visitors use our website. This helps improve your experience.

• These cookies are optional and require your consent when you first visit the site.

• Read Google’s privacy policy here
   

Social Media

We love to connect through social platforms, but please note:

• Messages sent via social media are not stored as part of our customer records.

• Orders and personal details should only be submitted through our website or email.

• Your interactions on social media are subject to the privacy policies of the platforms themselves (e.g. Instagram, Facebook).
   

External Links

This site may contain links to other websites. Once you leave our site, we are not responsible for the privacy or protection of any data you provide on external sites. Please refer to those sites' own privacy policies.

If you have any questions or concerns about this policy, don’t hesitate to get in touch via almacarastudio@gmail.com — we’re always happy to help.
 

Last updated: [April 2025]